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All your print solution's made simple      Contact us   0207 965 7540   01795 411 550

our services

print

With Bowden Digitec you get a dedicated service support team that is always on hand to offer guidance, so you can rest assured that you will never be left unsupported. Whats more Bowden Digitec can compose bespoke service contracts to suit your individual business requirements.

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With an extensive network of Photocopier and Printer Engineers geographically placed across Kent and London, we have your printer and/or photocopier repairs covered at all times.

All of our customers benefit from the following;

  • Automated Toner replinishment
  • Delivery and installation of all equipment
  • On-site operator training on all new products
  • 98% of calls fixed first time
  • A planned preventative maintenance program
  • Maximum 4 hour response time for service calls
  • All original manufacturers toners and parts
  • Freephone equipment support help line
  • Organised service support database
  • Regular product and performance reviews
  • Equipment replacement policy
  • Quality control officer
  • Recycling program

Key Benefits

Reduce Costs

A strategic approach to managing your print and document infrastructure can yield significant savings for any organisation. By assessing everything from numbers of devices, through to changing user printing behaviour, we deliver cost savings of up to 25%.

Increase Efficiency

We use a holistic approach to streamlining the document lifecycle, we review your business processes, working practices and user behaviour to help you work smarter, rationalise resources and help you streamline your operations..

Mobile Working

With the trend for mobile working increasing, we have the knowledge and experience to give users access to the same print experience, regardless of location.

Improve Security

By managing and securing the entire print process from user click to print collection, we give you the peace of mind that business critical documents won't end up in the wrong hands, as well as helping you meet statutory obligations.

Reduce your waste

No organisation wants to knowingly waste scarce resources on unnecessary printing. By removing your reliance on paper and enabling digital working practices we can demonstrate environmental savings in terms of CO2, water, power and even trees!

Business Reliability

Every business needs to think about reducing down time. We can minimise your down time, as we have a maximum 4 hour call out response time, as well as a first time fix rate of 98%

Service & Maintenance

photocopier lease

All of our customers benefit from the following service benefits;

• Automatic toner ordering software

Delivery and installation of all equipment

• On-site operator training on all new products

• 98% of calls fixed first time

• A planned preventative maintenance program

• Maximum 3.5 hour response time for service calls

• All manufacture's recommended parts and toner

• Equipment support help line

• Computerised service control system

• Regular product and performance reviews

• Equipment replacement policy

• Quality control officer

• Recycle program

We are a service driven company, this is what we do best so if you need advice from one of our professional and fully trained staff call us 0207 965 7540

 

From the Blog

Get in touch

enquiries@bowdendigitec.co.uk

London Office

88-90 Hatton Garden
City of London
EC1N 8PN

0207 965 7540

Kent Office

940 Innovation Building(Office 7)
Kent Science Park, Kent  
ME9 8HL

01795 411 550

Bedford Office

38 Mill Street

Bedford 

MK40 3HD

0800 009 6770

 

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